Frequently Asked Questions Part


1) How can you sell this software as OEM ? It seems too good to be true - is there a catch?
No, There is no catch - the software versions that we selling are OEM (Original Equipment Manufacturer) which means you will receive the installation CDs only (they do not come in their original retail packing and do not include the manual). We do guarantee that all programs are the 100% full working retail versions - no demos or academic versions! When you order, you will receive all materials required for a complete installation - or your money back! (See MoneyBack policy) Why pay hundreds of dollars more when you can get exactly the same but OEM-CD? You don't have to pay that much for the fancy box and manuals.

2) How long will shipping take?
Please see our Shipping part.

3) What OEM stands for? What is the difference between OEM and full retail packaging?
Retail version comes in a fancy box, OEM does not. Retail version contains a printed manual, OEM does not. Customers who purchase the retail version are eligible for rebates, OEM does not. Retail purchases gets tech support and updates from manufacturer, OEM get the those from us. We offer supports and updates for many software's. If we don't have it online, it doesn't mean we don't have it. Send us a note, We will be glad to assist our customers (see Support part).

4) Can I resell your software?
No, you can use it for personal use only.

5) What do I get when I order something from you?
You get the CD(s) with the software in jewel case and labels. You also get the activation key, serial number or CD key necessary to activate the software. Note, that you will not be able to register the software with the manufacturer and get their support, but we will do our best to support you any way possible (see Support part). This includes providing different updates and service packs. However some updates will still be available from manufacturers, in fact most of them.

6) What currency are your prices in?
All prices listed are in US dollars.

7) What about product returns?
Please read our MoneyBack policy.

8) Which operating systems does your software support?
Unless stated all our products are for the Windows .

9) Why is your software so inexpensive compared to the other retailers?
We minimize our overhead by stocking mostly top selling software only and try to get the best deals for them. We also sell what are called OEM versions, the same software as the box version without the box and the manual. By giving up the fancy box and typically slim manuals our customers end up saving a considerable amount.

10) What language will the software be in?
All the products mentioned at the site are sold only in ENGLISH language.

11) What credit cards do you accept? Are there any different payment methods?
Presently we accept only PayPal. (Accept major credit cards.)

12) I would like to buy specific software from you, but I can't find it in your list. Is it possible to get a quote on any software's?
Yes, our Sales Managers are always ready to help you to find just what you are looking for (see this part) The price if OEM version available is such samples you see cheaper then retail version.

13) Your Windows XP Pro and Office 2003 Pro, do they come in a retail box or an OEM package? And do the prices include all delivery fees or there will be some additional (for example, if delivered to the USA).
We sell only OEM Software and NO additional fees except those you can see at your Shopping Cart will be charged to you (Software price + Shipping cost + %2.9 Tax). There are NO hidden fees.

14) If I buy XP Professional from you, will I be able to log into the Microsoft website and obtain the updates with the Key code provided with your software?
Of course you will be able to get all the updates and security packs at Windows Update Center. We do guarantee that all programs are the100% full working retail versions - no demos or academic versions! When you order, you will receive all materials required for a complete installation - or your money back!

15) Do you have the last version of Software's?
Yes, we have software's which are the last versions at this moment.

16) Can you supply software for Macintosh? Does your software work for Macintosh?
All our software works at the Windows , in some cases such as Maya we have Mac and Linux version also. Please contact support to know  if we have Mac version of your desired software or not before order.

17) Do you ship all your products WORLDWIDE with no exception?
Yes, we deliver our software to anywhere with reliable mailing system.

18) Is there a key code with the products you sell?
YES.

Do you have any other specific questions? Please feel free to contact us anytime. Hours of operation and availability of customer service: 8 hours a day, 5 days a week (see contact part).